BX

Singapore · Product Designer · System Thinker

I design at the layer
before the interface.

Most product problems are settled before anyone opens Figma — in the room where goals get set, in the handoff where meaning evaporates. I work at those upstream layers.

About me →xubohan714@gmail.com
8
Years across 5 disciplines
6+
Enterprise tools transformed
55k+
Developers impacted at JPMC
$400K
Budget unlocked at Fidelity
/ Selected WorkView all →
01
Fidelity Investments · 2023–2024

Reliability as Infrastructure

Redesigning how 10,000 engineers find and act on reliability standards.

Enterprise B2BService DesignDeveloper Tooling
02
JPMorgan Chase · 2020–2022

Support at Scale

Developer experience for 55,000+ engineers. Tickets down 22%.

Developer UXCloud PlatformDesign Advocacy
03
Boston Mayor's Office × TEALEAVES · 2022

Ritual as the Design Material

Urban farming participation redesigned as a cultural act — starting with tea.

Civic InnovationIoTBehavior Change
04
Bodhiverse Foundation · 2023–2025

Learning Without Translation Losssoon

Multilingual Buddhist learning platform with AI-assisted Q&A.

EdTechMultilingual UXAI Integration